An interesting headline the morning after the leader’s debates. Is Brexit a War? Is May a strong fighter? Whose story is this – hers or the papers? Are we done with the fighting?
One of the things people notice first on meeting a stranger is the language they use. It is important to realise the effect words can have on others. This is true in both our business and personal lives
Link to a piece by Raina Brands, professor of organisational behaviour at London Business School.
Thank you for helping me to think more about how words are heard by the receiver in preference to how they sound to the speaker. The power of positivity and mutual gain.