Katie Driver

Katie Driver

There are, in my view, strong links between language, thought and action. So it serves us well to reflect upon the language we use in our own thoughts and out loud with others – that is what I will aim to do with more precision. If I see chances to change...
Amanda Pelham Green

Amanda Pelham Green

Dr Mehrabian reminds us that 93% of the way we communicate attitude and feeling is non verbal. So, if at all possible, we need to communicate so that body language and tone can be seen and heard.
Dave Birss

Dave Birss

I’m continually frustrated with the language of businesses wanting to’attack’ and ‘own’ and ‘win’ and ‘defeat’. All of these words betray a dehumanising attitude to the humans they sell to, employ and conduct...